SAP Knowledge Base Article - Public

2676502 - BoE Receivable with/without acceptance not available

Symptom

The BoE Receivable with/without acceptance is not available in the Payment monitor

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Liquidity Management workcenter.
  2. Navigate to the Payment Monitor View.
  3. Click on the New Payment by option.
  4. The BoE Receivable with/without acceptance is not available.

Cause

The BoE Receivable with/without acceptance payment methods can be triggered while paying the open items from Customer Account Monitor only.

Resolution

  1. Go to the Receivables workcenter.
  2. Navigate to the Customer Account view.
  3. Select relevant Customer Account and in the Customer Account Monitor.
  4. Choose an Open Item and select pay manually by- BoE With Acceptance or BoE W/o Acceptance will appear.

Keywords

KBA , bills of exchange , boe with acceptance , boe w/o acceptanc , AP-PAY-GLO , Cross-Country Extensions , Problem

Product

SAP Business ByDesign all versions