SAP Knowledge Base Article - Public

2676324 - The primaryEmail Field Within the Candidate Profile - RCM

Symptom

This Knowledge Base article provides information about the primaryEmail field which can be defined within the Candidate Profile Template in SAP SuccessFactors Recruiting Management.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

  • The primaryEmail field is a standard field which can be defined on the Candidate Profile Template.
  • The purpose of this field is to show the unique identifier of the candidate:
  • For external candidates, it will show the primaryEmail address of the candidate.
  • For internal candidates, as they do not have a primaryEmail address, it will show the User Sys ID of the candidate.
  • This field is read only and cannot be given write permissions to edit.
  • A known limitation of this field is the value will not sync from the Candidate Profile to the 'More Information' section of the Application Portlet, and will instead show a blank value:

primaryEmail Field is blank.png

Keywords

primary Email, blank, empty, sync, username, internal candidate, SF, success factors, RCM , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions