SAP Knowledge Base Article - Public

2676324 - Candidate Profile - primaryEmail field

Symptom

This KBA provides information about the primaryEmail field which can defined on the Candidate Profile Template.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Resolution

The primaryEmail field is a standard field which can be defined on the Candidate Profile Template.

The purpose of this field is to show the unique identifier of the candidate:

  • For external candidates, it will show the primaryEmail address of the candidate.
  • For internal candidates, since they do not have a primaryEmail address, it will show the User Sys ID of the candidate.

This field is read only and cannot be given write permissions to edit.

A known limitation of this field is that the value will not sync from the Candidate Profile to the 'More Information' section of the Application Portlet, and will instead show a blank value:

primaryEmail Field is blank.png

Keywords

primaryEmail, more information, blank, empty, sync, username, internal candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions