SAP Knowledge Base Article - Public

2675644 - Error Appears While Trying to Assign the Shopping Cart to Another Employee

Symptom

You are trying to assign the open shopping carts to another employee from Shopping Cart Management view and system shows an error message up on selecting assign to button

Error: Save failed
Shopping Cart has already been assigned to the specified employee
Info: Cannot display data; data protected

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center
  2. Go to the Task Distribution view
  3. Go to the Shopping Cart Management view
  4. Select the relevant Shopping Cart ID and select Assign To
  5. Error message appears

Cause

The relevant shopping cart is already assigned to an employee. However, if you assign the shopping cart to same person second time, system shows an error message

Resolution

System will not display the assigned to person on the Shopping Cart Management screen. Instead you can open the relevant shopping cart and enable the hidden field called Additional Responsible under personalization to see the Additional Responsible person

Keywords

Shopping cart management view; Shopping Cart has already been assigned to the specified employee; Cannot display data; data protected , KBA , shopping cart has already been assigned , cannot display data; data protected , AP-REQ-IR , Internal Request , Problem

Product

SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811