The number of Tasks on the homepage My Task widget shows zero even though you have Tasks assigned.
SAP Hybris Cloud For Customer
Reproducing the Issue
Login to the system with the affected User.
- Go to the Homepage dashboard. Here you will see that the number of tasks seen in the My Task widget shows zero.
- Click on the My Task widget which is showing value zero.
- It will navigate you to the Task query where you will see XX (number of tasks assigned to you) tasks listed in your name.
This is standard system design.
If you have the tasks in the Open status but overdue, the Homepage widget will not show these tasks as there scheduled end date has passed.
My Task, Homepage, Zero, Tasks missing. , KBA , LOD-CRM-HOM , Home Page , Problem