Everytime you start or restart the Microsoft Outlook/Excel the Cloud for Customer/Business ByDesign Add-In is disabled.
SAP Hybris Cloud for Customer
- SAP Business ByDesign
Microsoft Office imposes strict time limits for add-ins and this includes 1000 ms for loading, 500 ms for folder switch and for shutdown. If the add-in exceeds this time limit, then Office disables the add-in.
- Go to File in Microsoft Outlook.
- Select Manage Add-ins/Slow and Disabled Add-ins.
- Select Always enable this add-in.
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