SAP Knowledge Base Article - Public

2674317 - LMS - Learning History Connector Fails (6010 User id is nullRecord Key)

Symptom

Learning History Connector fails with the following error message:

6010.png

Environment

SAP Successfactors Learning Management System

Reproducing the Issue

1. Create a .txt input file and load it into the SFTP

2. Run the Learning History Connector

3. It fails with the error stated on the "Symptom" section

Cause

The input file created is in .txt format, but the system is configured to accept the input file as .csv

Resolution

1. Go to System Admin >> Configuration >> System Configuration >> CONNECTORS

2. Search for learninghistory.connector.input.file.format.csv.enable=true

3. Change the value to false

In this case, the input file is already created as a .txt file, so the configuration file should not be setup to accept .csv file.

See Also

CSV file for the connectors instead of .txt

Keywords

LMS, Learning Management System, Learning, Connector, Fail, Error, 6010, User id is nullRecord Key, CSV, .csv, .txt, Txt, input file , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808