SAP Knowledge Base Article - Public

2674223 - Item Type in the Intercompany Sales Order Changed Automatically

Symptom

Item type for the product changed automatically in the intercompany sales order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center.
  2. Go to Sales Orders view.
  3. Search and Edit the sales order XYZ. (XYZ represents the Sales Order number)
  4. Click on View All and navigate to Items tab.
  5. The Item Type maintained is DEF. (DEF represents the Item type of the Product in sales order XYZ)
  6. Go to Sales Order view.
  7. Search and Edit the sales order PQR. (PQR represents the intercompany Sales order number)
  8. Click on View All and navigate to Items tab.
  9. The Item Type maintained is JKL. (JKL represents the Item type of the Product in sales order PQR)

You are expecting the system to maintain the same item type in both sales orders.

Cause

The prerequisite for determining the correct item type is the sales organization and distribution channel combination. Since there is no determination rule maintained for sales unit, system selects the default item type.

Resolution

  1. Go to the Organizational Management work center.
  2. Go to the Work Distribution view.
  3. Go to the Organizational Work Distribution subview.
  4. Select Sales Unit for Sales.
  5. Select the Edit button.
  6. You can maintain the determination rule as required.  

Keywords

Intercompany Sales Order; SO-PO-SO; Service - time and material , KBA , wrong item type , service - time and material , intercompany sales order , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 1805