SAP Knowledge Base Article - Public

2673605 - Print Package Option - ONB

Symptom

  • Onboarding Orientation Step cannot print forms before submitting 
  • Print Package link not working
  • Customer wants to print package prior to submission

Environment

  • SAP SuccessFactors Onboarding 

Reproducing the Issue

  • Log into On-boarding application
  • Pick up any candidate in Orientation Steps
  • See below screenshot for customer's expectations

KBA-SCreenshot.png

Cause

  • "Print Package" is not a link
  • Standard Behavior for all customers

Resolution

  • If you want to print document, please rollover your mouse to see the "print option" similar to how print option appears when using regular PDF files 
  • See below screenshot of the actual behavior

KBAscreen.png

Keywords

  • Print Package 
  • ONB
  • Print Option
  • Forms
  • PDF Forms
  • Print Document
, KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , How To

Product

SAP SuccessFactors Onboarding all versions