SAP Knowledge Base Article - Public

2673571 - Upgrade your intranet layout today. Automatic upgrade scheduled for 1808 SAP Jam release.

Symptom

  • If you have not upgraded your SAP Jam intranet/ homepage, this KBA is applicable for you.
  • Upgrade to the latest intranet page layout and take advantage of its many benefits

Environment

SAP Jam

Resolution

We request that you upgrade to the latest intranet page layout and take advantage of its many benefits.  Upgrading is simple:

  1. Login to your instance of SAP Jam as a company administrator. 
  2. Go to Admin > Product Setup > Custom Home Page
  3. Click Upgrade Now. 

This will only take a few minutes and all your pages will be automatically upgraded to the new layout.  If no action is taken by the 1808 release, your pages will be upgraded automatically.


Details of upgrade:

If you have published content using area home pages, and have not taken advantage of the new-and-improved page layout that was made available in the Q1 2018 release of SAP Jam, this KBA is for you.

The new layout offers:

  • simple page design
  • secured page ownership
  • ability to fully delegate page creation and publishing to area administrators and area page content administrators
  • employees can quickly access all pages using the navigation menus

We encourage you to upgrade to the new layout as soon as possible.  For more information, see Area home page section in the What's New and Release Restrictions February 2018.

What is the impact of the upgrade?

All intranet content will be preserved.  No data will be deleted.  Page layout will change as follows:

  • For a company home page, the header section merges with the body section to create a single page which can be maintained by a company admin or a company page content admin. All widgets, their content, and how they are laid out on the page is preserved so your users will not experience any changes.
  • For an area home page, the body section becomes the area home page. All widgets, their content, and how they are laid out in the body section is preserved. The header section is removed. If you want to share common content across multiple pages, consider using the Announcement feature.  
  • Company and area home pages are displayed side-by-side as menu tabs.  The page switcher is removed.
  • During the upgrade, all unpublished page drafts are removed.


Timeline:

You may click the "Upgrade Now" button whenever you are ready.  If no action is taken:

  • All preview instances will be automatically upgraded on August 2, 2018*
  • All productive instances will be automatically upgraded on September 13, 2018*

* Exact date/time may vary depending on your data center.  Please consult the official 2018 Release Schedule.

Sincerely, 
The SAP Jam Team

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If you have questions please reach out to us through the community  community or contact SAP Support and we will be happy to help.

See Also

FAQ:

  1. How to know if my SAP Jam instance is impacted?
    1.  Follow below steps:
      1. Login to your SAP Jam instance as a company administrator. 
      2. Go to Admin > Product Setup > Custom Home Page
      3. If you do not see a button "Upgrade Now", then you already are using the latest page layout  :)

  2. What needs to be done once it is upgraded?
    1. Once you upgrade the layout, you can enjoy the benefits of the new layout.
      The new layout offers:
      • simple page design
      • secured page ownership
      • ability to fully delegate page creation and publishing to area administrators and area page content administrators
      • employees can quickly access all pages using the navigation menus

  3. What will happen with my existing data? What is the impact?
    1. The impact is covered in this section 

    2. Can my customer get an exemption from this upgrade?
      1. Unfortunately, answer to this is NO, but there won't be a data loss and no cutover time. Additionally, you would be able to experience the latest intranet page layout and can enjoy the benefits.

    Keywords

    SAP Jam intranet new homepage in SAP Jam Jam homepage upgrade 1808 area home pages , KBA , LOD-SF-JAM-HOM , Custom Home Page , How To

    Product

    SAP Jam Collaboration all versions