When approvers are added to an Offer Approval, some of them are not receiving an email notification.
- SuccessFactors Recruiting Management (RCM)
Reproducing the Issue
- External candidate apply for the job;
- Candidate is moved to the Offer status in the talent pipeline status;
- The operator under Take Action creates an Offer Approval;
- The same operator add himself/herself as the approver;
- A document routing notification email is not received by the operator.
It is expected behavior a current operator do not receive a document routing notification email when adding himself/herself as the approver for an Offer Approval.
Offer Approval, Approver, Document Routing Notification, Email not Received, Recruiting Management, RCM , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem