SAP Knowledge Base Article - Public

2672054 - Chart in the story which have automatically refresh set (refresh every 30 minutes) is missing randomly in SAP Analytics Cloud

Symptom

Chart in the story which have automatically refresh set (refresh every 30 minutes) is missing randomly in SAP Analytics Cloud

Environment

  • SAP Analytics Cloud 2018.11.3 (SAC)

Reproducing the Issue

  1. Logon to SAC.
  2. Open the problematic story, the story is set to autorefresh every 30 minutes.
  3. Check in the left panel, there are charts.
  4. Leva the page for a long time, for example one day.
    =>Chart will be missing at times, next time when it will show after autorefresh, some times still now show, manually refresh it will have the chart show. 

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,wrong, incorrect, update , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0