SAP Knowledge Base Article - Public

2672015 - Unable to view Document Generation Template

Symptom

I am not getting "USA Deputation Letter Without Pay" Template in the  drop down. I checked the permissions and also created a new Template but it’s not working.

Environment

SuccessFactors

Employee Central 2.0

Document Generation

Reproducing the Issue

Step 1: Go to Generate Document

Step 2: Select Template

Step 3: Some Templates are missing

Resolution

Please refer to the section mentioned below in the Document Generation Handbook:

Accessing Document Generation Mapping Options

Go to Manage Permission Roles-> Permissions-> Select Category "Manage Document Generation Templates" Provide either all permission to the Genarate Documents or select the required ones.

Generate Doc settings.png

Only templates of the category Document Generation will appear in the list.

Keywords

template missing, document generation, employee central , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Core 1805