SAP Knowledge Base Article - Public

2671907 - New Hire Activities Tile for Manager is not appearing in ToDo - Onboarding

Symptom

Hiring Manger cannot see New Hire Activites Tile under ToDo in Home Page

Environment

BizX / Onboarding

Reproducing the Issue

- Login to instance as Manager or Proxy as Manager

- check on ToDo List

- New Hire Manager is missing

Cause

No New Hire Activities Assigned to Manager

Activities assigned are Optional

Resolution

- Check Manager Hiring Activites

- see if there are pending activities

- if there are none, then it is expected. NHA Tile will only appear if there are pending activities

- if there are activities but still not appearing go to Admin Center > Configure New Hire Activity Planning Process

- check New Hire Activity if pending activity is Optional

- if it is Optional then it is expected that NHA tile will not appear

Keywords

 Manager Hiring Activities New Hire Activity ToDo Tile NHA Manager Tiles Onboarding Tiles , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem

Product

SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SUCCESSFACTORS ONBOARDING 1808