SAP Knowledge Base Article - Public

2671483 - Invalid subaccount (use permitted characters only; obey syntactic rules and length restrictions) in SAP Cloud Connector

Symptom

Invalid subaccount (use permitted characters only; obey syntactic rules and length restrictions) in SAP Cloud Connector

Environment

  • SAP Analytics Cloud on Cloud Foundry
  • SAP Cloud Connector

Reproducing the Issue

  1. Connect to SAP Analytics Cloud
  2. Select "System > Administration" from the "Main Menu"
  3. Click "Datasource Configuration"
  4. Copy the Subaccount entry (###X#X##-####-##X#-#XX#-X##X####X#XX) to the clipboard
  5. Start SAP Cloud Connector
  6. Add a Subaccount
  7. Paste the Subaccount in from the clipboard
  8. Notice the error

Cause

SAP Analytics Cloud displays the Subaccount with uppercase letters

SAP Cloud Connector requires lowercase letters

Resolution

  1. Paste the Subaccount from the clipboard to a text editor like notepad
  2. Replace all uppercase letters with lowercase equivalent such as "###X#X##-####-##X#-#XX#-X##X####X#XX" to "###x#x##-####-##x#-#xx#-x##x####x#xx"
  3. Use the new Subaccount with lowercase letters in SAP Cloud Connector

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, cf, foundry, subaccount, sub, account, syntactic, rules, permitted, characters, connector , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

Product

SAP Analytics Cloud 1.0