SAP Knowledge Base Article - Public

2671237 - Problem - Need to Correct Start Date of Candidate - Onboarding [US-I9]


  • Assignee entered an incorrect start date of candidate
  • How to edit the start date of the candidate?


SAP SuccessFactors Onboarding


  • Improper User Handling
  • Incorrect Information


Kindly submit a ticket with SAP Cloud Product Support via SAP One Support Launchpad, our compliance team will verify first before proceeding on correcting the data.

Please follow the template below when creating an incident.

Subject: Need to Correct Start Date of Candidate

Component: LOD-SF-OBD-I9

Problem Description:

Affected Candidates (Full Name)

  • [Insert First Name Last Name]

Incorrect and Correct Date

  • [Insert Incorrect Date and Correct Date]


  • SAP Cloud Product Support needs to confirm first with the compliance team before proceeding with your request.


  • SAP SuccessFactors Onboarding
  • I9 Start Date
  • WOTCStartDate
  • Incorrect Input
  • Wrong Start Date
  • Need to change start date
  • Onboarding Activities
, KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem


SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors Onboarding all versions