SAP Knowledge Base Article - Public

2670824 - User can Only See Self Data when Running a Report - Advanced Reporting

Symptom

  • When running a report based on Realms Advanced Reporting (Employee Central data), a user who is allowed to see other employees' data based on RBP target population can only see their own data (self-view).
  • The user was able to run the same report(s) earlier and can view other users' data without any problem.

Environment

SAP SuccessFactors Workforce Analytics

Reproducing the Issue

  1. Proxy as the affected user
  2. Run a report (with Advanced Reporting as source) which was created to return data for all or a number of employees e.g. Employee Birthdate list or other reports based on Personal Information, Global Job Information etc.
  3. Observe that the result or report output (both Online Preview and Offline Export) only includes the user's own records. 

Cause

This may be due to Data Blocking or RBP configuration.

Check the tables used in the query and check the corresponding user's permissions for the items e.g. Personal Information Actions View History * or Job Information Actions View History*, et.c as applicable,  as described in the above-referenced Help Portal guide.

The reason is most likely that there is a Role that is granting permissions to the View History item which has the target population of Everyone in Self.
 The target population of the Role with self-data view appears to be taking precedence over the target population of a role with a wider scope.

Resolution

The suggested solution is the following:

Please enable Personal Information Actions' View History* (under Employee Central Effective Dated Entities) for the RBP Role with the wider target population.

Please also check if applicable for Job Information Actions and other EC field permissions.

Since the expectation here for the user is to see data of other employees in the report result, then permission has to be given for the role by checking 'Personal Information Actions' checkbox  (or other applicable portlets like Job Information) in View History (the one with asterisk). Then the user will be able to see the selected fields of Personal Information/Job Information for the given target population.

Keywords

advanced reporting self-data, report displays user's own data, reports not working as per RBP configuration, user cannot run reports on others, RBP in Advanced Reporting, WFA-17942 , KBA , LOD-SF-ANA-ODS , Advanced Reporting , Problem

Product

SAP SuccessFactors HCM Core 1805