SAP Knowledge Base Article - Public

2670413 - Licenses for existing users have been changed in SAP Analytics Cloud (SAC)

Symptom

  • As of Wave 2018.12 licenses for existing users have been changed in SAP Analytics Cloud (SAC).
  • Some licenses might be shown as critical (using more licenses than available) in the Licenses monitor (System >> Monitor >> Overview).

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Logon to SAC.
  2. Go to Security >> Users.
  3. Notice that the license of a user having (for example) BI Content Viewer assigned has been changed from Planning Standard to Business Intelligence.
  4. In case of not having any available BI licenses, it will be shown as critical in the Licenses monitor (System >> Monitor >> Overview).

Cause

  • Behavior before Wave 12:
    • The available licenses have been automatically assigned independently of the role assigned to the user.
  • Behavior since Wave 12:
    • The licenses are assigned as per the used roles independently of the available licenses.
    • Which role belongs to which license, can be confirmed in the Security >> Roles, where all the roles are grouped to the license it consumes.
    • Examples:
      • If a user is assigned BI roles such as BI Admin, she/he consumes (Concurrent) BI license.
      • If a user is assigned BI roles and Planning Standard roles such as Viewer, she/he consumes Planning Standard license.
      • If a user is assigned BI roles and Planning Professional roles such as Admin, she/he consumes Planning Professional.

Resolution

  1. Create a customer role using the license of your choice.
  2. Modify the assigned roles, to match the number of available licenses.
  3. Purchase licenses shown as critical in the Licenses monitor.

See Also

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Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Planning Standard, Business Intelligence, Analytics Hub, Roles, Admin, Viewer, Creator, Custom , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0