SAP Knowledge Base Article - Public

2669986 - Assignment Profiles assigning to inactive Users

Symptom

When checking the assigned Items and Curricula for the User, there are some that were assigned to the Users by an Assignment Profile while the Users were inactive.

Environment

SuccessFactors Learning Management System (LMS)

Cause

This is an expected behavior in the system where user was inactivated during the in-flight processing of his/her record as part of system process execution.

Resolution

This behavior can be experienced in cases where there are overlap between the times of the process running in the background, for example, synchronization of Assignment Profile and User Connector run.

In these instances for removing the assigned items and curriculum for the Users, an Admin can do it manually or via any other tool that would remove the same from the Users.

Keywords

Assignment Profile, System AP, Assignment, Connector, Inactive, concomitant, same time , KBA , LOD-SF-LMS-ASP , LMS AP , Problem

Product

SAP SuccessFactors Learning all versions