SAP Knowledge Base Article - Public

2669694 - Application Error On Entering Pay Component In Recurring Deduction and One time Deduction

Symptom

An application error occurs on selecting the pay component in Recurring Deduction portlet.

Environment

Successfactors - Employee Central

Reproducing the Issue

  • Navigate to Recurring deduction and enter a pay component. 
  • An application error occurs.

Resolution

  • Click on the show error and check if the fingerprint=dd0553706c2e3c9d84212e09543cf4e7d5efe664
  • If yes, please check if the Pay Scale Level/Group/Area/Type assigned to the employee's Job Information portlet are correct/present in the system.

@Cloud Product Support Team: Please Refer the Internal Memo

Keywords

dd0553706c2e3c9d84212e09543cf4e7d5efe664 Recurring Deduction One Time Deduction Job Information Application Error , KBA , LOD-SF-EC-CMP , Comp Info,Recurring & Non Recurring , Problem

Product

SAP SuccessFactors HCM Core all versions