SAP Knowledge Base Article - Public

2669070 - Does SuccessFactors Recruiting have a chat bot feature for candidates

Symptom

Does SuccessFactors Recruiting support Chat Bots.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Resolution

Recruiting Management (without Recruiting Marketing):

SuccessFactors Recruiting Management does not support this functionality natively. It is possible however to integrate such third party applications using APIs.
For more information on the implementation of such integrations, you should contact the application owner/developer directly as SAP does not provide support for custom integrations.
If you feel that this feature should be added to the product roadmap however, we encourage you to submit an enhancement request on our influence portal. The process is outlined in KBA 2090228.

Recruiting Marketing:

The Career Site builder custom plugin allows a third party developer to insert custom code for a new component on any Career Site Builder page.
To add a custom component, click Add Component on any Career Site Builder page. Insert the custom code in the available textbox to create the new component. There are no limitations on the code that can be entered in this component so this is the best way to implement third party features not offered natively by CSB such as Chat bots.
Note however that SAP will not provide support for such components and issues must be logged with the owner/developer of the code.
Again, if you feel that this feature should be supported natively, we encourage you to submit an enhancement request on our influence portal. The process is outlined in KBA 2090228.

Keywords

chatbot, text to apply , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions