Approver while trying to approve a supplier invoice saw that approve button is greyed out.
SAP Business ByDesign
Reproducing the Issue
Approver will follow these Steps
- Go to Managing my Area
- Click on Approvals View
- Choose the respective Supplier Invoice
You will notice that Approve button is greyed out.
After the Supplier invoice was submitted for approval some changes was made that effects the posting for Supplier invoice so system cannot allow the approver to approve.
- Go to Supplier Invoicing
- Click on Invoices and Credit memos
- Search for respective Supplier invoice and open it
- Click on Actions button and choose Withdraw from approval
You will get see errors if any and you can accordingly rectify the errors.
A case document about one of such errors is 2669005 -Error message: Period XXX in Fiscal Year YYYY Closed for Closing Step Operational Postings.
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