SAP Knowledge Base Article - Public

2668354 - Please Select Only One Visit For Completion

Symptom

The error message Please select only one Visit for completion. Save failed is triggered when you select multiple Visits and select the action Set as Complete.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Visits work center.
  2. Go to the Visits OWL.
  3. Select multiple Visit ID's with the status In Process.
  4. Select the Actions wheel and select Set as Complete.
  5. The error message Please select only one Visit for completion. Save Failed is triggered.

Cause

Cloud for Customer currently does not support mass update of status in the Visit OWL.

Resolution

Please refer to the Request ID 133131 on the Customer Influence site: https://influence.sap.com/sap/ino/#/idea/133131 where development explain that we don't currently support the mass update of Visits, due to the complexity of logic tied to Visit status changes tied to one-time worklist items, etc. If this is needed, this can be done using ODATA workbench to mass update objects as needed.

Keywords

KBA , visits , please select only one visit for complet , set as complete , multiple , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808