SAP Knowledge Base Article - Public

2668165 - Unable to map Nationality fields with Onboarding keys in Field Mapping Tool - Onboarding

Symptom

Unable to map Nationality fields with Onboarding keys in Field Mapping Tool.
Nationality, Second Nationality and Third Nationality fields are not appearing in Field Mapping Tool.

Environment

Onboarding

Reproducing the Issue

Login to Instance -> Admin Center -> Field Mapping Tool for Onboarding/Offboarding EC Integration -> 
Choose the Onboarding field "SAP_Nationality", Category "Personal Info". The Mapping Field for EC for Nationalty is not available for selection.

Nation.PNG

Cause

Data Type for key - SAP_Nationality is SF HCM Picklist under Onboarding Settings -> Data Dictionary.

Resolution

In EC, Field "Nationality" is type "COUNTRY" which means it pulls from the "COUNTRY" MDF Object. Therefore if you configure Onboarding field as SF HCM Picklist, it will not allow you to select Nationality field in EC in the mapping drop-down because the Source and Target fields differ in configuration.

To resolve this, change the datatype of Onboarding Key from SF HCM Picklist to String in Onboarding Data Dictionary and you will find Nationality mapping becomes available in Field Mapping Tool. Once mapping done, you can revert data type to SF HCM Picklist .

Keywords

Nationality
Second Nationality
Third Nationality. , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SUCCESSFACTORS ONBOARDING 1808 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508