SAP Knowledge Base Article - Public

2667421 - Calibration Sessions are Overdue in the Team Calibration Summary Tile

Symptom

The calibration sessions doesn’t have session dates configured but they are showing as overdue in the team calibration summary tile.

Environment

SuccessFactors Calibration

Reproducing the Issue

1. In the Homepage, click on the "Team calibration Summary tile.

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2. Notice that sessions are showing as overdue

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3. The sessions will appear as overdue in the tile if it already passed the calibration due date configured in the session.

However, in this case, the calibration sessions doesn’t have session dates configured but they are showing as overdue in the team calibration summary tile.

Pic3.PNG

Resolution

This is how the team calibration summary tile computes the due and overdue dates:

If the calibration session doesn't have a session date configured, the due date of the session will be 30 days after the session activation date. The system set  30 days as default and cannot be changed.

 

Let's say the session was activated on June 1, the calibration session due date will be on July 1 (30 days after the session activation).

Now, the overdue date will be the number of days after the due date. So if for example today is July 5, the team calibration summary tile will display an overdue of 4 days.

See Also

2461216 - Calibration - To-Do List showing a pending Calibration action even with the session already finalized

 

Keywords

Calibration, Team Calibration Summary Tile, Tile, Overdue, Session Date , KBA , LOD-SF-PM-CAL , PM-Calibration Issues Specific to PM Forms , Problem

Product

SAP SuccessFactors HCM Core 1802