You want to change the Team Member assigned to a Service in the Work tab of a Project but the Team Member and Service field is grayed out and data cannot be changed
Reproducing the Issue
Go to Project Management work center.
- Go to Projects view.
- Show All Projects.
- Find ABC (ABC represents the Project ID).
- Select Edit - Project Plan.
- Go to the Work Tab.
The Team Member field is not editable.
It is not allowed to change the Team Member assignment for a Service if there are Time confirmations for the same Project Task and Service.
You have to delete all Time confirmations then the team member field is editable and you will be able to delete the work package.
delete team member delete work package delete employee delete service agent , KBA , AP-PRO , Project Processing , Problem