SAP Knowledge Base Article - Public

2666970 - 'Signature Item Can be Added Only Once'

Symptom

When you try and save the Survey the error message ''Signature item can be added only once is triggered''.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Surveys work center.
  2. Open the Surveys view.
  3. Open the Survey ABC (ABC represents the Survey ID).
  4. Go to the Design tab.
  5. Select the Add button.
  6. In the Question Type field, select Signature.
  7. Select the Ok button.
  8. Select Save.
  9. Error message ''Signature item can be added only once is triggered'' is triggered.

Cause

You have already added the question type Signature to the Survey. This type can only be added once per Survey.

Resolution

This would be considered a new feature request and should be added as an idea to the Customer Influence site: https://influence.sap.com/sap/ino/#/campaign/896

Keywords

KBA , surveys , design , 'signature item can be added only once , LOD-LE-SUR-DEF , Survey definition = design time , Problem

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808