SAP Knowledge Base Article - Public

2666789 - Location field is missing from drop down list when building rules - RCM

Symptom

When constructing a new rule for RCM module, the location field is missing from the drop-down list. The field does not appear as source either target field.

Target Field:

location2.jpg

Source Field:

location4.jpg

Environment

SuccessFactors Recruiting Management (RCM) - All versions

  • RCM Business Rules

Reproducing the Issue

  1. Go to Admin Center > Configure Business Rules
  2. Create a new basic Rule
  3. Open the field drop-down menu under Then clause
  4. Location field is missing

Cause

The issue is caused due to a system limitation. When the Location field is configured as an object and the multiselect attribute is set to true, the system does not support the use of this field in the rules.

Here is an example of the field configured that will not work in the business rules:

location1.jpg

Resolution

Due to the system design Business Rules does not support fields which support multiple values. If it is necessary to use the location field in the rules, you will have to set the location object field to have single values (multiselect = "false").

Keywords

location_obj field is missing from rules system, location field not appearing for rules, not able to use location field in the rule , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions