SAP Knowledge Base Article - Public

2666723 - Adhoc report is not running online, error HTTP Status 500 is received - Adhoc report

Symptom

Running an adhoc report online gives an error "HTTP Status 500 – Internal Server Error", but in preview it works correctly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Workforce Analytics
  • Adhoc reporting

Reproducing the Issue

  1. Go into adhoc reporting;
  2. Create a report;
  3. Save the name of the report with "%";
  4. On the preview the report works correctly, but when running online the following error appears.

2018-07-06_09-24-04.png

Cause

This is caused because there is a "%" on the name of the report. This behavior started occurring after the b1805 and could be due to a tomcat server upgrade done in b1805, but it was not confirmed yet.

Resolution

  • There is an internal ticket opened with our engineering team (AYT-19011), but there is no timetable for a solution.
  • As a possible solution it is possible to save the name of the report without "%" and the report will run correctly.

Keywords

Adhoc report is not working - HTTP Status 500 – Internal Server Error , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , Problem

Product

SAP SuccessFactors Workforce Analytics all versions