SAP Knowledge Base Article - Public

2666606 - Report View exists twice

Symptom

You opened a report and realized that the report (standard or custom) displays the same view with the same name twice.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Logon to RUI.
  2. Go to the work center Analysis.
  3. Go to the view Reports.
  4. Show all Report Views.
  5. Search for your created view.
  6. The same report view will be shown twice in the report view list.

Cause

One view is a key user view and the other view is an end user view. The key user can see both views. This is the expected system behavior and is working as designed.

Resolution

You can either keep both views or delete the end user view to avoid any confusion.

To do that open the report in RUI, open the dropdown to see all available views and go to manage view. Here you will find the option to delete the end users view.

See Also

When you open the report in HTML5 the end user view is not shown. This behavior is only reproducible in RUI.

Keywords

view; double view; duplicate; report view; end user; key user; RUI , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer all versions