When trying to apply rule on the Account Name of the Ticket screen, the rule is not getting applied.
SAP Hybris Cloud for Customer
Reproducing the Issue
Navigate to Tickets screen.
- Go to Adapt-> Edit Master layout.
- Hover over the field Account name.
- Click Properties and apply a Rule for the field.
- End layout changes.
- The Rule will not be applied.
As per the Application Design, the rule cannot be applied on the Account/Supplier (Name , its subsequent field, Image ).
This is the current behaviour of the system.
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