SAP Knowledge Base Article - Public

2666392 - How to Replicate Notes from On Premise System to C4C Sales Quote

Symptom

You want to replicate Notes to C4C Sales Quote.

Environment

SAP Hybris Cloud for Customer Integration with External System

Resolution

  1. Go to the Business Configuration Work Center.
  2. Open the activity Code List Mapping for Integration with External Applications and Solutions.
  3. Maintain Code List Mappings for TextCollectionTextTypeCode for local context 10296.
  4. Add the supported valid text type codes for Sales Quote
    • 10011 = Internal Comment
    • 10024 = Customer Information
    • 10029 = Approval Note

 

Example Payload Section:

<TextCollection textListCompleteTransmissionIndicator="true">

<Text>

<TypeCode>10011</TypeCode>

<ContentText languageCode="EN">Internal Note ABC</ContentText>

</Text>

</TextCollection>

See Also

Please refer the Blog for more information

https://blogs.sap.com/2017/06/12/text-collection-integration-in-cloud-for-customer/

Keywords

KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer 1802 ; SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808