SAP Knowledge Base Article - Public

2666334 - Offboarding event triggered before approval of termination workflow

Symptom

Offboarding event triggered before approval of termination workflow

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Trigger termination workflow by terminating an employee from system.

Cause

Offboarding event triggered from EC by executing the function "Trigger Worker Termination Event()". This function is executed by triggering a business rule(refer screenshot) after successful approval of termination workflow. Hence this rule should be assigned to jobInfo HRIS element with Event Type "OnPostSave".

If this business rule is assigned to jobInfo HRIS element with Event Type "OnSave", the rule will be triggered and function "Trigger Worker Termination Event()" will be executed even before saving(while triggering the workflow) the record into the system.

 Event_term_rule.PNG

Resolution

Check the Event Type of the business rule which executes the function "Trigger Worker Termination Event()" and make sure Event Type is "OnPostSave".

If the Event Type is "Onsave", change it to "OnPostSave". This will stop triggering the offboarding event before approval of termination workflow.

See Also

2264989 - EC to OFB Integration : Termination workflow does not work during approval steps

Keywords

Offboarding event, Trigger Offboarding event, Offboarding event before approval, Offboarding event before termination , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors HCM Core 1805