SAP Knowledge Base Article - Public

2666280 - Error Message: "Error during application log access; action failed"

Symptom

You receive the error "Error during application log access; action failed" in the application log of a Mass Data Run.

Environment

  • SAP Cloud for Customer.
  • SAP Business ByDesign.
  • SAP Cloud Application Studio.

Reproducing the Issue

  1. Log into tenant.
  2. Go to your Mass Data Run Workcenter.
  3. Check the application logs of the specific job.

Cause

The error "Error during application log access; action failed" usually comes when there are too many items to be written to application log during an MDRO job execution.

If there are too many messages being raised during the execution and application log detail is maintained as "All Details", the issue might arise.

Resolution

Please check if there are any unnecessary messages being raised in MDR ABSL code and try to reduce this number.

Also, you can try to change the application log detail level to avoid the error message.

To change detail level of the Mass Data Run Object, you can follow the below steps:

  1. Log into SDK.
  2. Open MDR.
  3. Go to Control parameter tab.
  4. There you will find the option "Detail Level" where you can find the details you want to log.
  5. Change the detail level.

Keywords

Mass Data Run; Application Log; Error Message; Application Log Access; Action Failed , KBA , AP-RC-BDS-MDR , ByDesign Studio Mass Data Run , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions