Error on creation of Report through Report canvas Using Report Center.
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*errorId=0304dfc4-4c8c-4af1-8f68-010165c58c7d, fingerprint=4b79a1bd6e7c1c301bd2a1eadcef2f07198ba62a, timestamp=xxxx-xx-xxTxx:xx:xx.xxx+xxxx, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=0304dfc4-4c8c-4af1-8f68-010165c58c7d, timestamp=xxxx-xx-xxTxx:xx:xx.xxx+xxxx, and the version information from the current screen) if the issue keeps occurring.,*
BizX Analytics and reporting
Reproducing the Issue
*Only if Analytics Permissions are assigned to a User.
Navigate to Reporting > Report center > New
You have the Report canvas option available
Select to create a ORD/ODS Report, results in error as mentioned above
The reason for the mentioned error is missing ORD configuration from Provisioning.
Login to Provisioning (In case Customer doesn't have access, you can raise an Support incident)
Check for ORD Configurations
Points to Notice:
Check on provided urls, there shoudn't be any white space.
Check for all the relevant checkboxes as mentioned below, there must be any of these unchecked leading to this issue.
- Single Sign On
- Enable SAML for SSO
- Online Report Designe
Provide and Save it.
Log back in to Instance and cross verify the issue should be resolved.
Please check the ORD configuration setting in below link.
Report Canvas, FingerPrint Error, Please click this link to automatically search for any Knowledge Base Articles related to this error, or refresh the page and try the action again , Report Center Error , KBA , LOD-SF-ANA-RCT , Report Center , LOD-SF-ANA-ODS , Advanced Reporting , Problem