SAP Knowledge Base Article - Public

2665749 - Job Profile: External job posting shows the sections for 'Internal Posting' and not 'External Posting' - Recruiting Management

Symptom

When using Job profile on Job requisition, even configuring the Job profile section to be shown on external posting, it is not showing on External posting preview and on the job posting itself.

Environment

Successfactors Recruiting Management (RCM)

Reproducing the Issue

1. Create a job req from the template which has only 'listingLayout' field and no 'extListingLayout' field defined.

2. Access the requisition > click "Job profile" tab > then configure two job profile's section (job description) to be shown on either 'Internal Posting' or 'External Posting'

3. Click the External posting preview and verify that it shows the sections permissioned for 'Internal Posting' and not 'External Posting'.

4. Or go to the external career site and view the external job posting which also shows the sections permissioned for 'Internal Posting' and not 'External Posting'

Cause

This is a configuration issue on job requisition template where extlistinglayout is not defined. 'extListingLayout' is used to store external description and if it is not defined in the Job req template, then internal description is copied to external description. This is why the section shows up in both external and internal posting preview even when "Show in internal posting" is only enabled.

Resolution

Please define extListingLayout in Job Req template by engaging an Implementation Partner or use of "Manage Templates on RCM". After defining the field, enable "Show in External Posting" and save Job profile. Even if "Show in External Posting" is already enabled, save Job profile again so that the description is updated properly and check the description in internal and external posting preview.

See Also

2636489 - Listing Layout Fields not visible in the Job Req

Keywords

listingLayout, extListingLayout, job profile, job description, external posting preview, internal posting preview , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors HCM Core 1802