SAP Knowledge Base Article - Public

2665658 - Cannot recreate user after deleting it- Product Version Specific - SAC


The user can not be re-created after a suppression, when the same ID or different ID are used

In the monitor the following trace appears:
Exception@/sap/fpa/services/core/system/Exception.xsjslib:127 _getConnectionInfo@/sap/fpa/services/connection/CloudAgent.xsjslib:311 isServiceAvailable@/sap/fpa/services/connection/CloudAgent.xsjslib:247 isServiceAvailable@/sap/fpa/services/security/provider/scim.xsjslib:15 RestSecurity.prototype.doGet@/sap/fpa/services/security/RestSecurity.xsjslib:371 handleRequest@/sap/fpa/services/GetResponse.xsjs:526 @/sap/fpa/services/GetResponse.xsjs:584


  • SAP Analytics Cloud 2018.<WAVE>.<PATCH>

Reproducing the Issue

  1. In administration go to security
  2. Try to recreate a user already supressed
  3. Recreate a user with a new ID but same email adress


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.

See Also

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SAP Analytics Cloud 1.0