SAP Knowledge Base Article - Public

2665628 - Unable to see Shopping Cart Management View Under Application and User Management Work Center

Symptom

You want to transfer the responsibility of Shopping Cart to another employee. However you are unable to see the Shopping Cart Management view under Application and User Management work center

Environment

1805

Reproducing the Issue

  1. Go to the Application and User Management work center
  2. Go to the Task Distribution view
  3. Shopping Cart Management view is missing

Cause

You are not assigned to the view Shopping Cart Management and hence you cannot see the Shopping Cart Management view

Resolution

You need to assign the view Shopping Cart Management from the below steps and will be able to see the expected view

  1. Go to the Application and User Management work center
  2. Go to the User and Access Management view
  3. Go to the Business Users sub view
  4. Select the relevant Business User
  5. Select Edit and Access Rights
  6. Navigate to tab Work center and View Assignment
  7. Select Work Center ID ITS_APPLICATIONUSERMANAGEMENT
  8. Select the view SC_MANAGEMENT (Shopping Cart Management)
  9. Select Save

Keywords

Shopping Cart Management view missing , KBA , shopping cart management view missing , AP-REQ-IR , Internal Request , Problem

Product

SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811