SAP Knowledge Base Article - Public

2665516 - Adding Distribution list as an IT contact

Symptom

You want to add the Distribution list as an IT contact.

Environment

SAP Business ByDesign, SAP Hybris Cloud for Customer

Resolution

IT contact can be created for one specific user in the system. Only an existing user in the system can be assigned the role of IT contact. This is the standard behavior of the system.

Distribution list is not allowed to maintain as an IT contact  email ID.

Keywords

Distribution list as an IT contact. , KBA , it contact , distribution list as an it contact , SRD-CC-CC , Control Centre , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions