SAP Knowledge Base Article - Public

2665471 - White/blank screen appears when creating or updating a notification - Onboarding

Symptom

Customer is trying to create/update a notification and getting white/blank screen.

Environment

Onboarding All Data Center

Reproducing the Issue

 Steps: Login to Instance -> Go to Onboarding -> Notification -> search notification name -> modify any attribute( like change the process from Onboarding to Offboarding) ->click on Update.

Resolution

Engineering team is already aware of the issue and found out the fix for the same. This fix will be rolled out in SF Onboarding in SF release b1808 (Aug 2018 for preview and Sep, 2018 for production environment).

See Also

 Internal ticket for the issue is - ONB-22040

Keywords

Onboarding Notification blank screen , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SUCCESSFACTORS ONBOARDING 1808