You have created a rule under the activity Document Numbering Formats for France and Italy, however, the invoice document is not selecting the correct Prefix.
SAP Business Bydesign.
Reproducing the Issue
Prefix: ABC (represents the Customer Location: EU Customer)
Prefix: XYZ (represents the Customer Location: Non-EU Customer)
- Go to the Customer Invoicing work center.
- Select the Invoice Document view.
- Search for the ID ABC-1-2018 (ABC-1-2018 represents the ID of the Invoice Document).
You expect to have the invoice prefix as XYZ.
The reason why the Invoice Document is not selecting the correct prefix is due the address maintained for the Account master data.
Under the Document Numbering rule, the Customer Location column is based on the Payer's address.
This is the expected system behavior.
Document Numbering; Invoice Document; Customer Location; Prefix; , KBA , AP-CI-CI-GLO , Cross-Country Extensions , Problem