SAP Knowledge Base Article - Public

2664658 - Error message on org chart with IE, when double clicking on user's photo

Symptom

When using Internet Explorer, if you double-click quickly on the user's picture, a pop-up will open with below error message:

"Assertion failed: SFFocusLoop: Parent is not rendered"

Environment

SuccessFactors BizX - Platform

Reproducing the Issue

  1. Log in the instance with IE;
  2. Navigate to the Org Chart screen;
  3. On the Org Chart screen, double-click (quickly) on a user picture;
  4. The error message pop-up will open.

Cause

This is a code issue, and Engineering team is already aware of it (UI-15187).

Resolution

The root cause was already identified and the fix is planned to be delivered in b1808 release (Q3 2018).

Keywords

application error, internet explorer, photo, OrgChart, Company Org Chart , KBA , LOD-SF-FWK-UI , User Interface Framework , Problem

Product

SAP SuccessFactors HCM Suite all versions