SAP Knowledge Base Article - Public

2664627 - How to check connector results

Symptom

  • Customer would like to check the exceptions details after connector ran;
  • Connector ha ran but the updates are not reflecting.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SuccessFactors Learning

Resolution

  1. After logging on LMS as an admin go to System Admins > Connectors;
  2. Select the connector you would like to verify the results for;
  3. Click on View Results;

    Please notice that the succeeded means that the connector job ran successfully but does not mean that all records were processed.

    CN_1.png

  4. The next screen will show how many records were proceed or rejected. You can check more details by clicking on the icon from View Details


    cn_2.png


    The report will show details like exceptions, errors and  its occurrences.
    cn_3.png

You can check the connector workbook or contact your partner to check further information on the errors and exceptions.

See Also

2318341 - LMS Connectors Knowledge Support and Tips

2404463 - LMS Connectors - Connector Workbooks FAQ

Keywords

lms, sap, connector, item, user, updates, not reflecting, results, exceptions, errors , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions