SAP Knowledge Base Article - Public

2664627 - How to check connector results

Symptom

  • Customer would like to check the exceptions details after connector ran;
  • Connector has ran but the updates are not reflecting.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Learning Management System - Connectors

Resolution

  1. After logging on LMS as an admin go to System Admins > Connectors;
  2. Select the connector you would like to verify the results for;
  3. Click on View Results;

    Please notice that the succeeded means that the connector job ran successfully but does not mean that all records were processed.

    CN_1.png

  4. The next screen will show how many records were proceed or rejected. You can check more details by clicking on the icon from View Details


    cn_2.png


    The report will show details like exceptions, errors and  its occurrences.
    cn_3.png

You can check the connector workbook or contact your partner to check further information on the errors and exceptions.

See Also

2318341 - LMS Connectors Knowledge Support and Tips

2404463 - LMS Connectors - Connector Workbooks FAQ

Keywords

lms, sap, connector, item, user, updates, not reflecting, results, exceptions, errors , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions