SAP Knowledge Base Article - Public

2664230 - Hradmin is not able to see all Tabs / How to Assign groups to Hradmin - Onboarding

Symptom

  • Upon logging with hradmin user, most of the tabs are missing or
  • How to give Security Tabs to hradmin or
  • After Reset hradmin password , administrative permissions are not displaying

Environment

SAP SuccessFactors Onboarding - All Versions

Reproducing the Issue

  1. Log in to Xpress HR via hradmin user
  2. My profile
  3. Home tab is visible
  4. Administrative tabs like security
  5. settings etc. are missing

Cause

Groups are not assigned to hradmin or hradmin is missing groups in Xpress Hr system

Resolution

As part of GDPR and to enhance security, Internal Login to Support has been removed.
So, support cannot logon to Xpress HR to give necessary groups to hradmin.

To fix this, please follow below:
1. download the permission sync file and edit the same
2. keep the header and remove all data
3. define like below, please note that HR Administrators group is responsible for providing access to Security, settings


hradmin groups.PNG
4. save this file and upload it manually in SFTP where permission sync files are placed
5. let the Onboarding system pick and process this file

Once done, hradmin user will get access to above Groups. You can now logon and access all important tabs.

Keywords

hradmin, tabs missing for hradmin, Security tab missing, setting tab missing , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding