SAP Knowledge Base Article - Public

2664230 - Hradmin is not able to see all Tabs / How to Assign groups to Hradmin

Symptom

Upon logging with Hradmin user , Most of the tabs are missing or
How to give Security Tabs to Hradmin or
After Reset Hradmin password , administrative permissions are not displaying

Reproducing the Issue

Log in to Xpress HR via Hradmin user
My profile , home tab is visible , administrative tabs like security , settings etc are missing

Cause

Groups are not assigned to Hradmin or Hradmin is missing groups in Xpress Hr system

Resolution

As part of GDPR and to enhance security , Internal Login to Support has been removed.
So, Support can not login to Xpress HR to give necessary groups to Hradmin.

To fix this , please follow below :
1. download the permission sync file and edit the same
2. keep the header and reomve all data
3. define like below, please note HR Administrators group is responsible for providing access to Security , settinsg etc.
hradmin groups.PNG
4. save this file and upload this manually in SFTP where permission sync files are placed
5. let the Onboarding system pick and process this file

Once done , Hradmin user will get access to above Groups. You can now login and access all important tabs.

Keywords

Hradmin ; Tabs Missing Hradmin , Security tab missing , setting tab missing ; , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SUCCESSFACTORS ONBOARDING 1808 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508