SAP Knowledge Base Article - Public

2663542 - iOs Mobile Feature "Save to Contact" does not show the menu options

Symptom

iOs Mobile Feature "Save to Contact" does not show the menu options

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccesssFacors Mobile iOs App

Reproducing the Issue

  1. Logon to the SuccessFactors mobile app.
  2. Search for an employee whom is not already saved as a contact
  3. Go into the employee's profile
  4. Click the business card to the right of the position title
  5. Click Create New Contact 

Cause

This happens due to customized background and font colors

Resolution

This can be fixed by changing the Mobile Theme

  1. Enable Mobile Features
  2. Theme Options:

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Keywords

Mobile, iOs, theme, save to contact, menu, options , KBA , LOD-SF-FWK-MOB , Mobile Framework , Problem

Product

SAP SuccessFactors HCM Core all versions