SAP Knowledge Base Article - Public

2663540 - Hiring Managers with the index 0 when creating Job requistion via Position Org Chart

Symptom

When creating a Job Requestion from a Position via the Position Org Chart, the following error message is encountered

"Sorry, the requisition cannot be created. Creation of a job requisition for position XXXXXX failed. Details: Hiring Managers with the index 0" , even if they are using "Get Next Available Manager By Position" in the Field Value in the business rules used for the Hiring Manager field.

rules.png

Environment

SuccessFactors Recruiting Management - all versions

Reproducing the Issue

1. Go to Position Org Chart

2. Search for a Position

3. Click on Create Job Requisition

4. Error will appear

hiringpng.png

Cause

The reason this is happening is because the Next Level Manager does not have a valid value or user, meaning the Up Level Position does not have Position incumbent.

Resolution

To avoid the error, make sure the Up level position does have position incumbent.

Keywords

Hiring Managers with the index 0 Error creating job requisition via position org chart , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions