Receiving notification emails for PM forms that are complete or deleted
SuccessFactors HCM - Performance and Goals
Reproducing the Issue
Document Due, Document Late, Document Routing, or other notification emails are received for forms that are complete, have been deleted, or generally should not be generating notifications.
Notifications are being sent from test or development environments. Many times test environments are cloned form production environments and the notifications continue to be sent for documents on the test environment.
Check the hyperlink on the emails, they will contain the company ID and data center, also clicking on the link will take you to the environment so you can see which environment sent the notification. Consider changing the email addresses for the test environment to a specific email that is used for testing purposes.
e-mail doc due, doc late, form launch, step due, step late , KBA , LOD-SF-PM-EML , Emails and Notifications , Problem