SAP Knowledge Base Article - Public

2663058 - Mobile Pay Slip supported by SAP


Mobile Pay slip don't work


  • SuccessFactors
  • SAP OnPrem
  • S/4 Hana

Reproducing the Issue

The payslip wasn't showed on Mobile App (Android and iOS)


Your environment isn't set to standard payslip supported by SAP.

All another way to set the payslip different from standard payslip isn't supported and isn't reccomended by SAP.


Standard scenario use SICF service named "PAYSLIP".

Follow the KBA 2253359 - How to enable Pay Statement service to view payslip in EmployeeCentral System. This KBA is valid to EC Payroll and OnPrem system.

See Also

Chapter 11 from this guide


  • Mobile payslip
  • Paystatement
  • Paystub
  • SuccessFactors employee central
  • Mobile Application
  • Mobile App
, KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-INT-PAY , P2P & Cloud Payroll , LOD-SF-INT-MAS , SAP Payroll Mashups , LOD-SF-INT-SAP , SAP OnPremise Payroll & Migration , How To


SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions