Mobile Payslip is not working when accessing through the mobile SuccessFactors app for OnPrem Payroll
SAP ERP OnPrem
Reproducing the Issue
To reproduce the issue:
- Access the SuccessFactors Mobile App (IOS or Android)
- Navigate to your pay statement
- No pay statement appears
This is expected behavior for OnPrem Customers. Mobile Paystatement accessibility through the mobile app is only supported for Cloud Payroll Customers.
If you are an OnPrem customer and need to access your payslips through Mobile Phone, this can be done through the Mobiles browser.
Log in to SuccessFactors on the mobile browser and navigate to your payslip is mashup has been configured as per KBA 2253359
- Mobile payslip
SuccessFactors employee central
- Mobile OnPrem