SAP Knowledge Base Article - Public

2662469 - Inactive Employees are receiving email notifications

Symptom

An Inactive employee has received CC- Notification e-mail for completed leave request.   Leave Type: Privilege Leave   CC Role: Additional Manager  Now e-mail notifications has triggered to HRBP who is inactive.

Environment

SuccessFactors

Employee Central 2.0

Time Off

Workflow

Resolution

Workflow participants are decided during initiation of the workflow, in case after initiation of the workflow the participants become inactive, the participants list set during initiation will receive notifications (if eligible) in spite of the fact that they are currently inactive in system.

To propose change to this behavior please submit your idea in the customer community portal.

Keywords

inactive user receiving workflow completed notification, workflow, employee central, CC Role, SuccessFactors , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem

Product

SAP SuccessFactors HCM Core 1805