SAP Knowledge Base Article - Public

2662457 - Job Relationship records are being duplicated in Employee's profile

Symptom

You have noticed that when using take action to add a job relationship the records are being duplicated.

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Environment

SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. Go to one employee who has more than one record in the history of job relationship.
  2. Go to Take Action > Change Job and Compensation > Select Add Job Relationship.
  3. Add a new record on the effective date of the first record in the Job Relationship history.
  4. The Profile displays both managers after the change duplicated.

Resolution

Our engineering team is already aware of the issue and working to determine the root cause and the fix for this behavior

Keywords

job relationship duplicated ECT-101509 , KBA , LOD-SF-EC-JOB , Job Information & Propagation XML , Problem

Product

SAP SuccessFactors HCM Core 1805