SAP Knowledge Base Article - Public

2661997 - LMS - [LRN-39568] Limitation of User ID Character is different on the UI and on the User Connector

Symptom

LMS UI accepts only 30 characters for User ID.

User Connector accepts up to 90 bytes.

Environment

SAP Successfactors Learning Management System

Reproducing the Issue

1. Add a user via the UI. Try to enter more than 30 characters, and the UI won't let you.

2. Add a user via User Connector. Notice that it can take more than 30 characters.

Cause

According to Engineering Team, this is expected behavior.

Ref. [LRN-39568]

Resolution

As per Engineering Team:

1. The User ID is meant to be only 30 characters and that is why the UI restricts it this way.

2. The connector accepting up to 90 characters due to technical aspects is expected behavior and is not meant to be used to insert beyond 30 characters. Some characters in other languages are not equal to 1 byte, hence it is extended to 90 bytes on the connectors.

Keywords

LRN-39568, LMS, Learning Management System, User ID, Username, Character Limit, Character Limitation, Size, Connector, Add New User , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508